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Right of revocation

You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods, provided that you have ordered one or more goods under a single order and that the goods are delivered under a single delivery;

In order to exercise your right of withdrawal, you must notify us (CHROMETEC. GmbH, In den Neun Morgen 32, 97271 Kleinrinderfeld, phone number: 09366 - 981257; fax number: 09366 - 981256, email address: info@chrome-tec.de) by means of a clear statement (e.g. a letter, fax or email sent by post) about your decision to withdraw from this contract. You may also electronically complete and submit the Sample Withdrawal Form or other clear statement on our website www.chrome-tec.de. If you make use of this option, we will immediately (e.g. by e-mail) send you a confirmation of receipt of such revocation. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of the revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period. We shall bear the costs of returning goods that can be sent by parcel post. You shall bear the direct costs of returning goods that cannot be sent by parcel post in the amount of 60 EUR.

You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

Reasons for exclusion or extinction

The right of withdrawal does not apply to contracts

  • for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

The right of withdrawal expires prematurely for contracts

  •  for the delivery of goods, if these have been inseparably mixed with other goods after delivery due to their nature;
  • for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Revocation form

If you want to cancel the contract, please fill out the following form and send it to us:

Patrick Grimm
In den Neun Morgen 32
97271 Kleinrinderfeld
Fax: 09366 - 981256
E-Mail: info(at)chrome-tec.de